Was a virus detected?
Action:
NOTE: If a virus is present, it should be diagnosed and repaired by a qualified computer technician using updated virus detection and cleanup software.
1) Turn the computer off.
2) Identify and segregate all diskettes that have been used in this computer within the last month (to be scanned and, if necessary, disinfected).
3) Use a third-party virus utility to scan for viruses:
a) Insert a bootable, write-protected diskette in the bootable floppy drive (usually drive A), and turn on the computer.
b) After boot, insert a write-protected diskette that contains a virus detection program in the floppy drive.
c) Scan all memory and connected drives for viruses (i.e., all hard disks, all network drives, all backups and every diskette in the vicinity).
4) Report the results of the virus scan to next-level support.
Question:
Was a virus detected?
Responses:
Yes, virus detected
No, no virus detected
